Last updated: September 2026
Privacy Policy
Overview
RK Mortgage ("we," "us," or "our") respects your privacy. This policy explains what information we collect through this website (rkmortgage.com), how we use it, and the choices you have. By using this site and submitting a lead or contact form, you consent to the practices described here and in our Terms of Service.
Information We Collect
When you submit a quote request or contact form, we collect the information you provide directly: your name, email address, phone number, loan type, estimated loan amount, property type, message, and your consent preferences. We may also automatically collect technical data such as IP address, browser type, pages visited, and referring URLs.
How We Use Your Information
We use the information you submit to contact you about your mortgage inquiry, to match you with appropriate loan programs, to respond to your questions, and to provide required disclosures. Depending on the consent you provide, we may also use your contact information to send marketing or transactional communications related to your inquiry or loan.
Consent Preferences
When you submit a form, you may provide separate consent for two types of messaging:
- Marketing consent: Permits promotional messages — including SMS, email, and calls — about products, offers, and rates. This is optional and not required to obtain a loan.
- Non-marketing consent: Permits transactional messages required to respond to and service your request, such as application updates and required disclosures.
SMS Messaging & A2P 10DLC Consent
If you provide marketing consent, you agree to receive SMS/text messages from RK Mortgage. Message frequency varies (typically no more than 4 marketing messages per month). Standard message and data rates from your mobile carrier may apply. Messages are delivered via U.S. wireless carriers participating in the A2P 10DLC ecosystem. You may opt out of marketing SMS at any time by replying STOP to any message, or by contacting us below. Reply HELP for help. Full SMS terms are in our Terms of Service.
TCPA Consent
By providing your phone number, you provide prior express written consent for RK Mortgage to contact you at that number using automated telephone dialing systems, artificial or prerecorded voice messages, and SMS/text messages, even if your number is listed on a state or federal Do Not Call list. Consent is not a condition of any purchase. See our Terms of Service for the complete TCPA disclosure.
How We Share Your Information
We do not sell your personal information. We may share it with lenders, investors, credit reporting agencies, service providers, and — with your marketing consent — marketing partners, as necessary to process your loan request or as required by law. Business partners who receive information are expected to handle it confidentially.
Data Retention & Security
We retain information for as long as needed to provide services and comply with legal and regulatory requirements. We use reasonable administrative, technical, and physical safeguards to protect your information, but no method of transmission or storage is fully secure.
Your Choices & Opt-Out
You may opt out of marketing communications at any time by:
- Replying STOP to any marketing SMS message,
- Clicking unsubscribe in any marketing email, or
- Contacting us using the information below.
Do Not Call / Telemarketing
If your number is on the National Do Not Call Registry, we will not call you for telemarketing purposes without your prior express written consent or another applicable exception. You may request to be added to our internal Do Not Call list at any time.
Children's Privacy
This website is not directed to individuals under 18. We do not knowingly collect information from children. If you believe a child has provided us information, contact us to request removal.
Changes to This Policy
We may update this policy from time to time. Changes are effective when posted on this page with a revised "last updated" date.
Contact Us
Questions about this policy or your information? Contact us:
- Phone: (555) 123-4567
- Email: info@rkmortgage.com
- Address: 123 Main Street, Suite 200, Your City, ST 00000
- NMLS #589175